Feedback sources
With Zeda.io, we have made it extremely easy to bring in this feedback from various sources so that it becomes easier for your stakeholders to share anything with the product team and also track it to closure.
For product teams, these feedback sources ensure a single view of feedback holds all the feedback about your product/products.
Sources supported in Zeda.io -
Sources | Description | Get started |
Dashboard | You can add any of your teammates to your Zeda.io workspace as collaborators, and they can submit feedback right from there. | |
Customer Portal | You can create and share a white-labeled customer portal with your customers to get them | |
In-app widget | You can create and embed a white-labeled in-app widget on your web app from where your customers can directly share feedback with your product team. | |
Slack | Convert your Slack conversations to feedback easily with the Slack <> Zeda.io integration. | |
Collate all the feedback from the email into the platform with the source as email integration. | ||
Intercom | Convert your conversation into feedback through the intercom integration | |
Hubspot | You can capture feedback directly from HubSpot against the contact or companies. | |
Zendesk | Your support team can pass on feedback contained in support tickets directly from Zendesk to Zeda.io | |
Zapier | Connect any of your sources like Freshdesk, SurveyMonkey, Microsoft Teams, Google Sheets, and Typeform and share feedback in your Zeda.io workspace. |
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