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Feedback Sources

When you work in a product organization, a lot of feedback flows in from customers and teammates about your product.

Vaibhav Devpura avatar
Written by Vaibhav Devpura
Updated over a week ago

Feedback sources

With Zeda.io, we have made it extremely easy to bring in this feedback from various sources so that it becomes easier for your stakeholders to share anything with the product team and also track it to closure.

For product teams, these feedback sources ensure a single view of feedback holds all the feedback about your product/products.


Sources supported in Zeda.io -

Sources

Description

Get started

Dashboard

You can add any of your teammates to your Zeda.io workspace as collaborators, and they can submit feedback right from there.

Customer Portal

You can create and share a white-labeled customer portal with your customers to get them

In-app widget

You can create and embed a white-labeled in-app widget on your web app from where your customers can directly share feedback with your product team.

Slack

Convert your Slack conversations to feedback easily with the Slack <> Zeda.io integration.

Email

Collate all the feedback from the email into the platform with the source as email integration.

Intercom

Convert your conversation into feedback through the intercom integration

Hubspot

You can capture feedback directly from HubSpot against the contact or companies.

Zendesk

Your support team can pass on feedback contained in support tickets directly from Zendesk to Zeda.io

Zapier

Connect any of your sources like Freshdesk, SurveyMonkey, Microsoft Teams, Google Sheets, and Typeform and share feedback in your Zeda.io workspace.



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