Introduction:
Intercom integration will help to bring intercom conversations into Zeda as feedback.
Integration actions:
With integration, we will provide three tags by default on the setting.
These tags are also auto-created in your intercom workspace.
Setup:
Go to settings > Integeration> Intercom > Enable the Integration
Intercom integration helps bring Intercom conversations into Zeda as feedback
Click on Connect, and it will take you to an Authorization page.
Once you enable the integration, we will provide three tags by default on the settings screen.
These tags will be auto-created in the linked Intercom workspace
Inside an Intercom conversation, on a particular message, a tag can be attached. If the tags that were created from Zeda are attached, feedback will be logged in the Zeda dashboard.
Creating feedback from the Intercom
Inside an Intercom conversation, on a particular message, a tag can be attached. If the tags that were created from Zeda are attached, feedback will be logged in the Zeda dashboard.
📌 Note: These tags can be removed and edited as per your requirement. However, if you edit the tag in Zeda.io it will have to be manually updated on Intercom as well.