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Integrate with Slack
Integrate with Slack

Easily pass on discussions/messages on Slack to your workspace

Vaibhav Devpura avatar
Written by Vaibhav Devpura
Updated over a week ago

Integration with Slack will enable your team to pass on messages on Slack as requests or features in, thereby making it extremely easy for your entire org to coordinate with your product managers.

Slack <> integration supports the following actions -

  1. Create requests in your backlog directly from Slack

  2. Share release notes on your team's Slack channel

  3. Get notified whenever there is new Feedback or Public comment


To set up the integration, follow the below steps -

  1. Log in to your workspace and navigate to Company Name and in that Workspace setting > Integrations > Slack

  2. Log in to your Slack workspace from

    Screenshot 2022-01-15 at 1.19.47 PM

Use Case 1: Create requests in from Slack.

Once your Slack workspace is connected to your account, you can create requests in the backlog directly from Slack messages.

  1. Click on the three dots menu against any Slack message and search for "Create Request"

  2. Select your workspace name.

    Screenshot 2022-01-15 at 1.25.56 PM
  3. Define the request details like Type, Title, Customer, Description, and Client and submit the request.

  4. View the created request in your backlog. Requests created from Slack have the value of the source field as Slack.

Use case 2: Share release notes with your team and customers

After linking your Slack workspace to your workspace, sharing Release Notes becomes effortless. Whenever a release note is posted in your workspace, you can conveniently distribute it to your entire organization and your Slack Direct customer channels.

To do this, follow the below steps -

  1. Once the release note is created, you can select the users. The user's selection part happens from the Integration settings page:

  2. Enable the toggle for Slack and select the channel where you want to send a notification of the release notes.

Use case 3: Keep your team informed on the Feedback you receive through other sources

Please select the Slack channel that you would like to receive the notification to from the Slack integrations page:

πŸ“Œ Please note that we currently do not support sharing Release Notes and feedback in private Slack channels.

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