Introduction

Zapier lets you connect Zeda.io with thousands of the most popular apps, so you can automate your work and have more time for what matters most without having to write a single line of code.

Integration actions

The Zapier <> Zeda.io integration will enable you to -

Create requests in the feedback dashboard from one of the connected apps on Zapier
Trigger a Zapier workflow when a request is created in your feedback dashboard

Here are some of the popular ways to use Zeda.io

In Zeda.io, we have updated the "Internal requests portal" to "Feedback dashboard" and have started calling "Internal requests" as "Requests"

These changes are reflected in our documentation and will soon be updated in our ZAP templates too.

Action mapping in Zapier for Zeda.io

Once you have connected your Zeda.io workspace to your Zapier account, you can follow the on-screen instructions to set up the Zap.

Please have a look at the below fields for mapping the fields in Zeda.io requests -

The above setup will lead to a request being created in Zeda.io like the below -

Create a request in Zeda.io from one of the apps on Zapier

The most popular way to use Zapier and Zeda.io is to enable your teams to easily create requests in your Zeda.io feedback dashboard.

Some popular ways to do this are -

Bring your google form/survey monkey/Typeform responses to the Zeda.io feedback dashboard. Once in the dashboard, you can process them to take better product decisions
Send your support tickets that contain product feedback, a bug to be fixed, or new feature ideas to the Zeda.io feedback dashboard directly from support tools like Productboard/Freshdesk so that you easily involve your support team in building products for your customers.

Once you create requests in the feedback dashboard, your product team can take better decisions while defining and improving products for your customers.