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Automation for Feedback

Setup automation for Feedback which are available in the workspace settings

Vaibhav Devpura avatar
Written by Vaibhav Devpura
Updated over a week ago

Your workspace comes in with automations which can be enabled from Settings > More Settings > Automations. While we are working to add more automations, there are 2 automations on the Feedback in the settings.

Automations available on Feedback are:

Screenshot 2022-08-02 at 12.39.00 AM

Auto update feedback status basis status of aligned features

Communicate updates on feature requests immediately when the feature is released on production. Steps to enable this automation:

  1. Map a feedback status across each feature status which is in the platform

Screenshot 2022-08-02 at 12.45.35 AM

Auto-tagging feedback basis matching text in the title or description

Automatically add tags to feedback when the title or description contains a specific text string. Steps to enable this automation:

  1. Define the text strings (multiple) to detect

  2. Define the tags to be set

  3. Click on Add more conditions to set more strings to add tags

Note: Up to 15 Multiple automation can be set.

Screenshot 2022-08-02 at 3.13.57 AM

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